flexo printing machine manufacturer
Email
Search
close
Choose Your Site
Global
Social Media
Technical Support
Home » Technical Support

Technical Support & After-sales Service

Ruiting Machinery provides comprehensive support from pre-sales consultation to installation, training, warranty, and lifetime technical assistance.
Pre-sales Support
A dedicated contact person will confirm your specific requirements and provide illustrated explanations to ensure a clear understanding, ultimately delivering a machine tailored to your needs.
Installation & Commissioning
Video guidance and online support are available; on-site engineering support can also be arranged, with the client bearing all associated costs and the engineer's wages.
Operator Training
Customers can arrange for engineers to come for training, or we can dispatch engineers to provide on-site training.
Warranty Service
One-year warranty and lifetime after-sales support; feel free to contact us whenever you need assistance.
Spare Parts & Maintenance
We supply genuine spare parts and professional maintenance service to keep your machine running stably and minimize downtime.

Detailed Support Services

detail

Pre‑sales Support

Consultation & model selection, material matching, application solution design.

Installation & Commissioning

On‑site commissioning, technical guidance, production‑process assistance.

Operator Training

Training program, assessment & certification, accommodation arrangement.

Warranty & Lifetime Support

Warranty terms, extended‑warranty options, long‑term service, spare‑parts guarantee.

Archive & Documentation

Contract documents, commissioning records, technical parameters, mechanical drawings.

FAQ

Request Technical Support

Our team will contact you within 24 hours to provide the best solution
Request Technical Support

Our Service Commitment

Reliable After-Sales Support Throughout the Entire Equipment Lifecycle
RUITING Machinery provides dependable after-sales service—from installation and commissioning to long-term operation.
Debugging & On-site Support

Remote troubleshooting and engineers dispatched to the site for assistance are available to keep your equipment running reliably.

One-Year Warranty Commitment

Mechanical and electrical components are covered by a standard one-year warranty.

Training & Certification

Professional operator training helps your team use and maintain the equipment correctly. We provide CE certificates for the relevant machines.

Lifetime Technical Assistance

Technical guidance, maintenance support, spare-parts assistance, and upgrade consultation remain available throughout the machine’s service life.

Customer Archive & Documentation Management

Machine configurations, technical documents, and service records are systematically maintained for faster and more accurate support.

About

Ruian Ruiting Machinery Co.,LTD established in 2015, Our factory is located in Ruian City, Zhejiang ,China. And we close to the 104 National Highway.

Quick links

Contact

  No.399, Gangkou Avenue, Dongshan economic development Zone, Ruian, Zhejiang, China


  +86-158-6870-6843
Copyright© 2026​​​​​​​ Ruiting machinery All Rights Reserved.​​​​​​​Technology by leadong.com